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Managing People
Quick Assessment

The Volunteer Management Competencies were created to document the skills you need to function as a volunteer manager. The Quick Assessment that follows enables you to identify and rate yourself according to your perceptions of your strengths and needs.

Once you’ve done the Quick Assessment, you should print this page to use in developing your self-directed learning plan. You can also link to resources that provide more information about that topic.

Function Basic Knowledge Mid-Level Knowledge Confident & Capable Resources
Identify the need for volunteer in the agency.

Take Root: Volunteer Management GuideA Need to Know Basics Guide to Best Practices in Volunteer Management
Recruit Volunteers

Basic Criteria for Developing a Volunteer JobBoomer Recruitment SheetDesigning Volunteer Positions Fact Sheet & Worksheet by Points of LightNeed Volunteers? Identify Local Resources Writing an Inclusive Service DescriptionVolunteer Position Description and WorksheetVolunteer Management Plan TemplateVolunteer Application
Select & place volunteers.

Motivational AnalysisGifts and Talents: Asset Based Community DevelopmentStaff Screening ToolkitBackground Check From
Orient volunteers and staff.

Multiple Intelligence Profiles from Frames of Mind: Theory of Multiple Intelligences by Howard Gardner Eight Styles of LearningTeaching Volunteers to Teach: Learning StylesVolunteer Orientation Checklist
Develop performance measurement system.

Analyzing Performance Measurement Data from Project STARCollecting Performance Measurement Data from Project STARDeveloping Performance Measurement Instruments by Project STAR Developing Performance Measurement Instruments by Project STAREssential Elements of Effective Service-Learning PracticeTruths & Lies for Adult Learners
Assess & provide feedback to volunteer about performance.
Becoming a Better SupervisorGiving and Receiving CriticismVolunteer Disciplinary Procedure Volunteer Grievance Procedure
Recognize, reward & retain volunteers.

100 Ways to Recognize VolunteersWays to Recognize & Motivate Volunteers

There is also a Novice to Expert Continuum for Human Resources and Supervision, which takes longer to complete (it’s 7 pages in length). You can access it using the link if you want a more detailed self-analysis of your strengths and gaps.

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