Managing People
Human Resources and Supervision are the roles most often ascribed to the traditional volunteer manager. Effective volunteer management is simple in theory but subtle in operation. It has all the components of basic personnel management, but has complexities of its own. The traditional functions of a volunteer manager include recruiting, screening, selecting and placing volunteers.
These more subtle factors include:
- Understanding the key motivations of volunteers
- Developing realistic and sophisticated methods of matching volunteers to the job
- Addressing the challenges of volunteer retention and their changing motivations
- Maintaining a sense of hierarchy/reporting relationships and accountability
- Customizing role descriptions and the range of professional levels of volunteer opportunities
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